Terms of Service

1. Service Description

Dummy Waiter is a wearable device and software platform that captures table conversations, uses AI to parse orders, and sends them to the kitchen or POS system after server approval. The service includes audio recording, transcription, order management, menu management, floor plan tools, and analytics.

2. Beta and Early Access

Dummy Waiter is currently in beta. The service is provided as-is during this period and is free during early access. If pricing is introduced in the future, we will communicate any changes to you before any charges begin. You will never be charged without prior notice and consent.

3. Eligibility

You must be 18 years or older, or have permission from a parent or guardian, to use Dummy Waiter. By creating an account, you confirm that you meet this requirement.

4. User Responsibilities

As a user of Dummy Waiter, you agree to:

• Provide accurate information when creating your account and setting up your restaurant.
• Inform guests that AI-assisted order capture is in use at your restaurant, where required by applicable law. You are responsible for compliance with local audio recording regulations.
• Review and approve all AI-parsed orders before sending them to the kitchen. The approval step exists for this purpose.
• Keep your account credentials and staff PIN codes secure.

5. Limitation of Liability

Dummy Waiter is not liable for order errors. AI transcription and parsing may produce inaccurate results. Restaurants should always verify orders before sending them to the kitchen. The order approval step is built into the product for this reason.

To the maximum extent permitted by law, Dummy Waiter and its operators shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

6. Service Modifications

We may modify, update, or discontinue any part of the service at any time during the beta period. We will make reasonable efforts to notify users of significant changes, but we are not obligated to maintain any specific feature or functionality during beta.

7. Account Deletion

You can request deletion of your account and associated data at any time by contacting us at luke@dummywaiter.com. We will process deletion requests promptly.

8. Intellectual Property

All Dummy Waiter branding, code, design, and related intellectual property is owned by Dummy Waiter. You may not copy, modify, or distribute any part of the Dummy Waiter product without written permission.

9. Restaurant Data Ownership

Your restaurant data belongs to you. This includes your menu items, floor plan, staff information, order history, and any other data you create within the platform. We do not claim ownership of your restaurant data.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Rhode Island, without regard to its conflict of law principles.

11. Contact

If you have questions about these Terms, please contact us at luke@dummywaiter.com.